Nightingale App Support

Table of Contents

  1. Finding the Nightingale App on App Stores
  2. Login to App
  3. How to Enable Allow Notifications
  4. Workflow

Finding the Nightingale App on App Stores

To find the Nightingale App on the Apple App Store or Google Play store, simply search for "Nightingale Health" in the search bar. You will see an example result for the Nightingale app for each store below:

Apple App Store:

nightingale app ios

Google Play Store

nightingale app android

Login to App

The Nightingale app allows users to login using your Gmail or any other email and password combination. We recommend using gmail as it its easier to use and you will not need to type in a password for every login.

NOTE: If you have not received an invite from a facility manager, the app will not allow you to login.

How to Enable Allow Notifications

receive alerts Use this toggle to begin recieving notifications. Access it from the menu button in the upper left corner of the app. This will allow the Nurse to turn off facility notifications when they leave the facility or for other purposes.

Workflow

Claim an Alert

To claim an alert simply tap on the new alert and press the claim button. This will assign the alert to you and prevent other Nurses from claiming that alert.

Confirm arrival

Once you have claimed an alert and arrived at the residents location, you will need to confirm arrival. This is done by inputting the following sequence into the Nightingale Resident Button. The sequence is a Long Press. A Long Press is to hold the the Resident Button for at least 1.2 seconds and then releasing. You will see alert change from a Claimed status to a Confirmed status in the app.

Resolve an Alert

After confirming arrival and performing the service the resident requests you will need to resolve the alert. Viewing the alert in the app you can tap on the resolve button. Select a service performed and confirm. This will place that alert in a Resolved status and allow you to receive additional alerts.